Delete your account

Option 1: In the app

1. Open Einstellungen → Konto (Settings → Account).
2. Tap Konto löschen (Delete account) at the bottom and confirm.
3. You are signed out. The app removes the account data cached on the device; your local ledger stays.
4. If you signed in with Apple: additionally remove Zocker under iOS Settings → Apple Account → Sign in with Apple → Zocker. This revokes the authorisation on Apple’s side if we held no token for it (see below).

Deletion applies to this one account. If you accidentally signed in with a different Apple or Google account, first check the display name and player code under Settings → Account.

Option 2: By e-mail, without the app

Write from the e-mail address belonging to your Apple or Google account to:

Please include:

• the display name and, if known, the player code from your profile,
• whether you signed in with Apple or Google,
• that you request deletion of the account and all server data.

Identity check: A display name, player code or any e-mail address given in the message does not by itself prove you own the account. We check whether the sender address matches the address stored in the account. If you used Apple’s “Hide My Email”, the account holds a relay address of the form …@privaterelay.appleid.com; in that case we send a confirmation message to that address, which reaches you via Apple, and only start deletion once you have replied. If we cannot establish that the account is yours, we will ask you to trigger deletion in the app.

Procedure: Once the account is confirmed, we start the same deletion process as in the app and confirm completion by e-mail. We handle requests within one month at the latest (Art. 12(3) GDPR), usually much faster.

What is deleted

As soon as deletion is requested:

• Immediately: Account access is blocked. Even still-valid sign-in tokens are rejected by the server.
• Within minutes: Profile (display name, player code, home club, settings), all connections and blocks, your uploaded net scores with their share entries, operation identifiers and search counter are removed from our servers (Convex). Connected players lose the connection to you; their local link is resolved at their next sync.
• Then automatically: Your sign-in account at Clerk (Apple/Google link, e-mail address, sessions) is deleted. Temporary provider errors are retried automatically with increasing delay until deletion is confirmed.
• Sign in with Apple: If Clerk holds an Apple access token for your account, we revoke it with Apple before deletion. If none exists, only you can revoke it (step 4 above); this follows the procedure described by Apple.

What remains

• Deletion marker: Your Clerk account identifier with time and deletion status is kept for 30 days after the Clerk account was deleted successfully and is then removed automatically. It prevents old tokens from regaining access and lets us confirm completion to you. It contains no name and no e-mail address.
• Your local ledger on your device and backup files you exported yourself. You delete both in the app or at the storage location.
• Results at fellow players: Net scores that connected players already copied into their own local ledger are on their devices. They are part of their personal records and are not changed by your account deletion. Cached copies of your profile disappear on their side at the next sync.
• Your Apple or Google account itself remains; we cannot delete it.
• Provider backups and logs are overwritten according to their documented periods (see privacy policy, section 9).

Alternatives to deletion

• Just stop sharing: Switch off Online-Freigabe (online sharing) under Settings → Account. All connections end, your profile remains.
• Stop being discoverable: Switch off In der Suche sichtbar (visible in search).
• End or block a single connection: Directly on the player in your list.
• Sign out: Only disconnects this device from the account; account data remains.

Questions about deletion: paul@muenchhausen.dev. Your legal rights are described in the privacy policy.